LMS Selection: Why Researching Well Before Investing Is Crucial

Online learning is the new norm and the pandemic has only revealed its immense power. Today, companies prefer digital learning solutions to train their workforce over the age-old traditional approach to classroom training because of how convenient the whole process makes.

Today, there are several tools that make the employee training process fun and engaging, leading to better information retention. Ultimately, this increases employee productivity and ensures a higher return on investment in training. One of those tools is the Learning Management System (LMS).

An LMS is a powerful tool that automates the administration, delivery, implementation, and follow-up of online training courses. In addition, it provides centralized data storage that makes it easy for employees to access training data.

Many modern LMSs now also support mobile learning, allowing employees to learn on the go. Mind Flash is one such LMS, which provides both online and offline learning support so that employees don’t miss out on learning even in the absence of an internet connection.

But most of the time, first-time LMS buyers don’t do enough research before putting their hard-earned money into a good training tool. So the LMS fails to make a significant impact and the business may have to purchase another.

With this article, we’ll highlight X important reasons to do your research before investing in an LMS to get the most out of it:


You must be very clear about why your company needs an LMS. In addition to the many reasons why it benefits an organization, there are certain specific requirements that every business has that must meet the LMS in order for it to be beneficial.

Before investing in any LMS, list all of your organization’s training goals and employee learning needs. Without this list in hand, you may end up buying a product that doesn’t align with your training goals and can give employees a bad training experience.

Hidden charges:

Depending on the pricing structure of an LMS, the LMS provider may charge a variety of things like registration fees, license fees, training of their team, etc. You must take all of this into account and be clear about the exact payment. model before proceeding with the purchase.

For example, updates and add-ons make a lot of money. In case you do not check in advance if they are included in the package, you may be asked to pay later, which may cause the overall training budget to be higher than expected. This is why you should confirm with the LMS provider their policies to avoid hidden LMS charges.

Customer service support:

A classic mistake most first-time LMS buyers make is undermining the importance of customer service. Since this is the first time that you or your employees will operate an LMS, you may need the assistance of a vendor. If you have a team that works overseas, you may need 24/7 customer service assistance.

Sometimes you may not get any support after the setup process. Or you may have to go to great lengths to get a support executive to come in and verify an issue. This is why you should check online reviews of verified websites to understand the level of customer support that an LMS provider provides.


It is undeniable that an LMS is a revolutionary tool to help accelerate the growth of an organization. But buying just any LMS is not enough. You will need to carefully compare all the available options to select the ideal LMS for your organizational needs. Consider the above factors before purchasing one.

Recommended For You